Operations – Service Dispatch Management Software

OPERATIONS

SERVICE DISPATCH MANAGEMENT

SERVICE DISPATCH
MANAGEMENT

The Service Dispatch Management system is a unique system that enables you to increase dispatch efficiency and technician productivity. It allows technicians the ability to track service calls in their entirety, from the initial customer call through to job completion. All customer information, service history and technician activity can be immediately accessed from the call-taking screen. The Service Dispatch Management software system also allows for the paging of technicians, the updating of technician schedules, the printing of dispatch tickets and the posting of labor to work orders and payroll simultaneously.


FEATURES

Contract history
Technician scheduling
Commission calculation
Flat rate book printing
Track the source of customer calls
Handles a variety of pricing including T&M,
Fixed Price, Flat Rate and “Not to Exceed”